Privacy Policy

Lotus MD Longevity and Wellness (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (lotusmdwellness.com), communicate with us digitally, or use our services. By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, request a consultation, or book an appointment, we may collect personal details such as:

• Name
• Email address
• Phone number
• Date of birth (if relevant for scheduling)
• Medical concerns or interests (e.g., Botox, PRP, weight loss)

b. Health Information (Protected Health Information, PHI)

If you become a patient, any personal health information you provide is protected under the Health Insurance Portability and Accountability Act (HIPAA). We do not collect or store PHI through our public website without appropriate consent.

c. Non-Personal Information

We may also collect non-identifiable data such as browser type, device type, referral source, and usage patterns for analytics and website optimization.

2. How We Use Your Information

We use the information we collect to:

• Schedule consultations and respond to inquiries
• Deliver medical and aesthetic services (in compliance with HIPAA)
• Send appointment reminders and relevant communications
• Improve our website, services, and user experience
• Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to enhance functionality and monitor usage patterns. You may disable cookies in your browser settings if you prefer not to be tracked.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• With service providers who assist in operations (e.g., appointment systems, email providers)
• To comply with applicable laws or respond to lawful requests
• In case of a merger, acquisition, or reorganization (with notice)

5. HIPAA Compliance

For patients who receive services at Lotus MD, we are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). PHI will only be used for treatment, payment, and healthcare operations, and will never be shared without your authorization unless required by law.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request corrections to your information
• Withdraw consent to receive marketing emails at any time
• Request deletion of your information where applicable

To exercise these rights, please contact us at info@lotusmdwellness.com

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this policy or your personal information, please contact us:

Lotus MD Longevity and Wellness
Email: info@lotusmdwellness.com
Phone: (916) 249-7903

Sacramento Office: 4250 H Street, Suite #2, Sacramento, CA 95819
Granite Bay Office: 4067 Cavitt Stallman Road, Granite Bay, CA 95746