Terms and Conditions
These Terms and Conditions govern your use of Lotus MD Longevity & Wellness services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.
1. Program Description
Lotus MD Longevity & Wellness may send SMS and email messages to users who opt in. Messages may include promotional offers, service updates, appointment confirmations, and appointment reminders. Message frequency may vary.
2. Consent to Receive Messages
By providing your phone number and opting in, you authorize Lotus MD Longevity & Wellness to send text messages to your mobile number. Consent is not a condition of purchase.
3. Opt Out
You can cancel the SMS service at any time. Just text “STOP” to (916) 249-7903. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
4. Opt In Again
If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally.
5. Help and Support
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@lotusmdwellness.com or (916) 249-7903.
6. Message Frequency and Rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. The number of messages will vary depending on the appointment booking, confirmations, and reminders. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
7. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
8. Cancellation and Rescheduling Policy
- Cancellations must be made at least 24 hours before your scheduled appointment. Cancellations made less than 24 hours before the appointment will result in forfeiture of any deposit paid.
- Rescheduling is permitted up to 4 hours before your scheduled appointment.
- No refunds will be issued on deposits for cancellations made less than 24 hours before the appointment.
- No-shows will be treated as a late cancellation and will forfeit any deposit paid.
9. Changes to Terms
We may update these Terms from time to time. Updates will be posted with a new Last Updated date.
10. Age Restriction
Users must be 18+ years old.
11. Contact
Questions about these Terms can be sent to:
- Lotus MD Longevity & Wellness
- Granite Bay Office: 4067 Cavitt Stallman Road, Granite Bay, CA 95746
- Sacramento Office: 4250 H Street, Suite #2, Sacramento, CA 95819
- Phone: (916) 249-7903
- Email: info@lotusmdwellness.co